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  • defective product on order # 20210103_FE3_0000122

    E*********g | 2021-01-08 | Hits 130073

    • I received my order today but one of the pants came ripped.

      Harper knit jogger pants C111946. It has a rip in the seam the length of a finger.

      Please see image attached.


      Please advise how I can get a refund and how to return this defective product.


      Thank you very much.

  • c*****t | 2021-01-08

    Dear, customer.
    Firts, we are very sorry for your defective product.
    You don't have to return this defective product, because we already checked your image and the shipping is overseas.
    We will refund to you for the price of this product.
    You can refund 27.98＄as point or paypal, which one do you want for refund?
    And is the defective product black?
    Please reply us about the refund way you want.
    Thank you.

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